Information you provide
When you inquire or book, we may collect your name, phone number, email address, preferred tour time, and answers to the short care questions. Please avoid entering detailed health histories or other sensitive information into website forms.
When you request our family guide, we collect your name and email, plus a phone number and care interest if you choose to provide them. We keep a record of your request and make the guide available to download. We may follow up about your inquiry; requesting the guide does not enroll you in marketing texts.
How we use it
We use inquiry and booking details to respond to you, discuss whether the home may be a fit, arrange visits, and manage related follow-up. Care answers are associated with your inquiry so the person responding has relevant context.
Booking and contact records
We use GoHighLevel to manage contact records, booking details, and related communications. Information you provide through those services is processed as part of handling your request. Access is limited to people and service providers who help us respond and operate these services.
Optional analytics
Google measurement tools help us understand website use and which visits or actions come from advertising. These tools can use cookies or similar technologies. You can turn them off at any time through Cookie choices at the bottom of any page.
Names, phone numbers, email addresses, and answers about care needs are excluded from website analytics events. We may retain referral information, such as campaign parameters or an advertising click identifier, with an inquiry to understand how families found us.
Calls and optional text messages
We use the contact information you provide to respond to your inquiry or booking. Text-message consent is separate and optional. If you choose to receive texts, you can reply STOP to opt out or HELP for help; message and data rates may apply. You may call us without consenting to text messages.
Other websites and maps
Links to maps, licensing records, and other websites open services with their own privacy practices. Please review their notices when using them.
Your questions and requests
Contact us to ask about your information, request a correction, or discuss deletion of inquiry records. We may need to keep some records to manage services or meet applicable obligations.
American Golden Care LLC
29635 Julius Blvd, Westland, MI 48186
734-890-5377
americangoldencare@gmail.com